Where is my order?

All orders are sent tracked, please see your order confirmation for tracking number. If you require further assistance please contact support@28clothing.com

Why was my order cancelled?

Sometimes we have an influx of customers ordering the same item, which leads to stock fluctuations that can cause an oversell of a product.

In this instance, it means that we unfortunately can't fulfil all the orders where product stock levels are limited.

If you receive an email letting you know that your order was cancelled, this means that we were unable to fulfil your entire order or part of your order.

When this happens, please be assured that your money has been refunded to your original payment method and can take anywhere from 3 - 5 business days to show back in your account.

Which size should I buy?

Please follow the size guide for specific measurements

How do I contact customer services?

For help and enquiries please visit our help center or contact support@28clothing.com directly

Which payment methods can I use?

28 Clothing accepts most major credit cards including Visa, MasterCard, Maestro and American Express.

28 Clothing also accepts Shopify Pay, Apple Pay and Google Payments.