Exchanges & Returns

If you are not completely satisfied with your purchase, you can return it to us within 14 (fourteen) days of receipt, in excellent condition suitable for resale and in its original packaging, for a replacement, exchange or refund of the same item. 

For packages deemed lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. 

All items returned must be in excellent condition suitable for resale and in its original packaging, for a replacement, exchange, or refund of the same item.

Please contact us before attempting to return any item.

Unauthorised returns may not be accepted.

Please email our Customer Services department support@28clothing.com for returns instructions.

Postage/delivery charges are not refunded unless the goods are faulty. Please obtain a proof of postage, as 28 Clothing cannot be held responsible for non-receipt of returns.

This Policy shall be governed and interpreted in accordance with the English language, and law.